Operational Delivery Model Training

Delivery of the ODM is a combination of consulting services and on-site training. The on-site training works through the design and implementation of the ODM. The consulting is provided to guide the company through steps that may not be included in the training program. The flexibility of training and consulting ensures the client gets a solution that meets their needs.

Training Session Structure

The training is designed to meet to deliver the company a working operational model and to meet the learning styles of the trainees.

Each module therefor works through a process of introducing a concept, identifying how it should be used and then implementing the concept to build up the operating model.

The learning model we use employs the Activist, Reflector, Theorist and Pragmatist styles. The Activist learns by doing, the Reflector by observing and thinking, The Theoriest needs the background ideas and the Pragmatists are keen on trying things out. See links 1 & 2 at page footer.

ODM Training steps


  • Introduce concept
  • Practice concept
  • Identify opportunity at company X
  • Design version for company X
  • Develop 14-45 day implementation plan

Company based:

  • Execution of 14-45 day implementation plan
  • Feedback and evaluation

Next Learning session:

  • Review learning to date
  • Identify deltas (pluses and minuses), discuss and develop revisions
  • Introduce next concept and repeat process continuing to reinforce previous learning and develop ODM design

Training Design

The ODM course was designed by Jim Beswick. Jim is a highly recognized course designer and trainer. He has been involved in course design and delivery for both Mount Royal University and SAIT, for organizations such as Productivity Alberta (now Go Productivity), Alberta Agriculture, AER and numerous businesses and non-profits.

The Core Operations training programs outlines can be downloaded below:

Module A                    Area #0          Operations Management & Change

                                    Area #1           Communications and Standard Work

Module B                    Area #2           Workplace Organization

                                    Area #3           Work Planning

Module C                    Area #4           Quality Management

                                    Area #5           Process Improvement

Overview                    ODM Overview and costs

Fees and Alberta Training Grant

The fee per trainee for each module is $3,000.00 plus GST

The training can be claimed for against the Canada-Alberta Job Grant program .

An employer is eligible to receive up to $10,000 in funding per trainee per fiscal year (April 1 to March 31)
Employers will pay 100 per cent upfront and receive reimbursement for up to two-thirds of eligible costs

Full details of the program are at https://www.alberta.ca/canada-alberta-job-grant.aspx

The ODM delivery fee depends on the number of trainees taking part. Please see the ODM Overview and fees for pricing.

external links

Link 1 https://www.open.edu/openlearn/ocw/pluginfile.php/629607/mod_resource/content/1/t175_4_3.pdf

Link 2 https://www2.le.ac.uk/departments/doctoralcollege/training/eresources/teaching/theories/honey-mumford

Questions on how your company could make use of Operations Delivery Model and the Canada-Alberta Job Grant program call Jim on 403 470-1659 or email jim@appliedperformance.ca